Exception Alarm

This section sets how your camera reacts to internal events that may interfere with surveillance. For external interference, see Video Exception.

There are tabs for:

• SD Card Full (no space to record)

• SD Card Error (a flaw prevents recording)

• IP Address Collision (a problem at the router or switch)

• Cable Disconnected (a physical disconnect)

They all work the same way, though some tabs do not have all of the controls.

Each tab configures how your camera reacts to that event.

Enable (if present): This box must be checked to edit anything else on the page.

Alarm Type: Choose either normally open or normally closed.

Alarm Holding Time: This allows the alarm to continue after the event that triggers it ends (for example, if someone opens and quickly shuts a door sensor).

Sensor Name: To aid in troubleshooting.

Alarm Out: If your camera is equipped with physical alarm out connections, enabling this has the camera send the alarm.

Trigger SD Card Snapshot (if present): Sends a photo of what triggered the alarm to the SD card.

Trigger SD Recording (if present): Records to the SD card for the duration of the alarm.

Trigger Email: This opens a dialog in which you can list email addresses to receive the alert, set that email’s subject line and body text, and decide whether to attach a photo of the incident.

Trigger FTP: Add the server address for your FTP site, and the camera uploads any alert recordings to that site for remote viewing.

Click Save when finished.

Alarm In

Certain models have alarm contacts on their pigtail (for door sensors, etc.). This configures what your camera does when an alarm reaches it through the pigtail.

Detection Config tab

This configures how your camera reacts to an incoming alarm.

Enable (if present): This box must be checked to edit anything else on the page.

Alarm Holding Time: This allows the alarm to continue after the event that triggers it ends (for example, if someone opens and quickly shuts a door sensor).

Alarm Out: If your camera is equipped with physical alarm out connections, enabling this has the camera send the alarm.

Trigger SD Card Snapshot (if present): Sends a photo of what triggered the alarm to the SD card.

Trigger SD Recording (if present): Records to the SD card for the duration of the alarm.

Trigger Email: This opens a dialog in which you can list email addresses to receive the alert, set that email’s subject line and body text, and decide whether to attach a photo of the incident.

Trigger FTP: Add the server address for your FTP site, and the camera uploads any alert recordings to that site for remote viewing.

Click Save when finished.

Schedule tab

This opens the schedule tool for receiving alarms.

Alarm Out

This allows the camera to send out an alarm through its pigtail.

There are four Alarm Out Modes:

• Alarm Linkage: The camera is directly linked to the other device via the phoenix connector in the camera's tail. You must also enter the alarm's name in the Alarm Out Name text box.

• Manual Operation: This lets the operator manually trigger or cancel an alarm.

• Day/night switch linkage: This controls the alarm based on the camera switching between day mode and night mode.

• Timing: This controls the alarm based on time of day using the Schedule tool.

Schedule tool

This opens the schedule tool for sending alarms.

Audio Alarm

Note: This menu option only displays if your camera is equipped with active deterrence.

Sound Configuration tab

Under Voice Configuration, select a language and message for a variety of AI-generated voice warnings, then select a repeat and volume.

To add a custom audio file, Select "English" and "Custom" to open this dialog:

Here you can upload an existing audio file from your computer and give it a name to be used in the selection dropdown, or record an audio file using your computer's microphone.

Schedule tab

This opens the schedule tool for the audio alarm.

Light Alarm

Note: This menu option only displays if your camera is equipped with active deterrence.

Light Configuration tab

Illumination Mode and Infrared Mode (which displays if your illumination mode is set to infrared) display the camera's current setting. In other words, this shows what the camera is currently doing, not what it will do when the alarm is triggered.

Duration is how long the light alarm remains active once triggered.

Day Light Modeand Night Light Mode set the camera's action when an alarm is triggered. The camera's action is based on the camera's light mode setting at the moment the alarm triggers.

Flashing Frequency sets the speed at which the light strobes.

Schedule tab

This opens the schedule tool for the light alarm.