Luma x20 Home
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Pro Tip: -_OvrC now provides extensive surveillance functionality—take a look at what we've done to make your life easier!
Use the menu to navigate, click on a guide (below) or Tech Support FAQs.
Guides and Manuals
Tech Support FAQs
These are the most common calls that Tech Support gets from technicians in the field.
Pro Tip: -_You must first claim your NVR and cameras in OvrC and update all firmware before setting up the system.
Pro Tip: -_Most configuration can be handled quickly and easily through OvrC. See the Luma x20 Quick Start - Using OvrC for details.
Setting up a Luma x10 with a Luma x20 (Tech Community).
OvrC and Luma Dual Firmware Mode.
Known Issues
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PTZ cameras have separate presets than those set in the NVR.
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You cannot call a preset during smart tracking.
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When using a PTZ through Control4, you cannot call a PTZ function.