Luma x20 Home

Pro Tip: -_Force a refresh on this page periodically to ensure the latest version loads.

Pro Tip: -_OvrC now provides extensive surveillance functionality—take a look at what we've done to make your life easier!

Use the menu to navigate, click on a guide (below) or Tech Support FAQs.

Guides and Manuals

NVR Local UI (coming soon)

Tech Support FAQs

These are the most common calls that Tech Support gets from technicians in the field.

Pro Tip: -_You must first claim your NVR and cameras in OvrC and update all firmware before setting up the system.

Pro Tip: -_Most configuration can be handled quickly and easily through OvrC. See the Luma x20 Quick Start - Using OvrC for details.

Setting up a Luma x10 with a Luma x20 (Tech Community).

OvrC and Luma Dual Firmware Mode.

Known Issues

  • PTZ cameras have separate presets than those set in the NVR.

  • You cannot call a preset during smart tracking.

  • When using a PTZ through Control4, you cannot call a PTZ function.