Luma x20 Home

Latest updates

Pro Tip: The docs are constantly evolving. Force a refresh on this page periodically to ensure the latest version loads.

## January:

  • Added this "Latest updates" section.

  • Additional illustrations throughout the NVR web interface / function panel pages.

18 December:

16 December:

Click here for recent firmware updates.

Quick links

Find answers to common "How do I...?" questions.

Having a problem? Here's a troubleshooting guide.

Click here to check a warranty on your device.

Using the credentials provided through OvrC can prevent the pain of forgetting a password. See this Tech Community article for details.

  • PTZ cameras have separate presets than those set in the NVR.

  • You cannot call a preset during smart tracking.

  • When using a PTZ through Control4, you cannot call a PTZ function.

  • Web Connect live view does not work.

  • Custom display settings cannot be deleted.

  • On the NVR or in OvrC, you cannot set a White Light schedule go to from p.m. to a.m. (e.g., turn light on from 6:00 p.m. to 4:00 a.m.). You can bypass this error by scheduling from the camera's web interface.

Guides and manuals

NVR local interface (coming soon)