How to register a Control4 Controller in OvrC

Follow these instructions to register a Control4 controller in OvrC.

Note: The primary controller must be running OS 3.3.1 or later to register the device in OvrC. Read this article on how to use the Device Image Updater if the OS is lower than OS 3.3.1.

How to verify your Control4 account

Before registering a controller through OvrC, you must verify your account and connect it to your Control4 project. Follow the steps below to verify your OvrC account.

  1. Click Account.

  2. Click Link Control4 Partner Account.

    A screenshot of a login Description automatically generated

  3. Enter your my.control4.com credentials.

  4. Click Verify Control4 Account.

How to register a Control4 controller

Once your dealer account is verified, follow the steps below to register a controller in OvrC.

  1. Select a Customer, then the Devices tab.

    A screenshot of a website Description automatically generated

  2. If there's an OvrC Pro Hub on-site, click the Scan button to automatically claim the newly added controller.

    Note: By default, OvrC scans the network hourly, so the device may already be claimed and listed.

    If there is not an OvrC Pro Hub on-site, click Add Device to manually enter the MAC address, then press the controller's ID button. Alternatively, you can enter the Serial number.

    A screenshot of a computer Description automatically generated

    If you're using a mobile device, you can tap the Scan button. You may need to allow OvrC to access your mobile device's camera. Then center the QR code on the product box in the outline to scan it in.

  3. Click Categories.

  4. Click Start New Project.

  5. Click Control4 Project.

  6. Select the controller.

    Note: Only one primary controller can be added per location.

  7. Click Set up and Register.

Once a controller is registered, temporary credentials are made available on the Categories tab for testing with the Control4 mobile app prior to handing the system to the customer.

Note: OvrC refreshes temporary credentials every seven days. You have to sign in to the Control4 mobile app with the newly generated credentials.

Read How to hand-off a C4 Customer in OvrC in OvrC for hand-off instructions.