Add Company Contacts to OvrC Connect
When a customer needs to contact you, OvrC Connect helps them reach out to your company, through the proper channels, with the touch of a button.
Add contact information
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In the left-hand column, click the Account (office building) icon. By default, it opens into the Users tab.
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Click the OvrC Connect Info tab.
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Here you add the information that you want your customers to see and use. Check that your company name is accurate. Add your company's customer service / technical support phone numbers and emails in the spaces provided.
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Click Save.
Add your logo
This option displays your logo in your customer's OvrC Connect app.
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Click the + Logo button. A pop-up window opens.
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Choose a graphic file that meets the specs shown, and click Open.
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Click Save.
Create company locations (optional)
You can also create customer locations for your corporate office as well as favorite distributors so your employees can easily access this information. In the List view, click the + Add Customer button at the top.
Type the company name and address in the boxes provided. Use the phone number and email address you want your employees to use when they're in the field; it's not for customers.
Click Save.
See also Keep Critical Information Handy with Notes.